Shipping


Current processing time:

0-3 business days.

In some cases we are able to ship your order within an hour, if it is placed on our shipment days.

Shipping within Canada:

Standard shipping: Canada Post Registered Mail or Expedited parcel (Tracked)

  • C$15 Flat Rate Standard Shipping, or
  • Free if you buy 8+ hats in an order, for a limited time only.
  • Package typically takes 1-2 weeks to arrive; in rare cases it can take 5 weeks.

Xpresspost:

  • Cost will be calculated based on weight and destination
  • Delivery speed is based on Canada Post standards, before the pandemic it was typically within 4 business days. See Canada Post website for their most updated guaranteed timeframe. 

 Shipping to the US:

Standard shipping: USPS First-Class or equivalent (Tracked)

  • C$15 Flat Rate Standard Shipping, or
  • Free if you buy 8+ hats in an order, for a limited time only.
  • Package typically takes 1-2 weeks to arrive; in rare cases it can take 5 weeks.

 Shipping to other countries:

Standard shipping: via Asendia, USPS, or Canada Post

  • Standard Shipping: C$25 and up based on weight.
  • Package typically takes 4-15 weeks plus custom clearance time (varies depending on country) to arrive. Please contact us for express shipping options available, such as Canada Post Xpresspost and UPS Worldwide Expedited.

If the item doesn't appear to ship to your country, please contact us for details.

All shipping costs are calculated at check out once your shipping address is entered. They include postage, packaging, and handling costs.

Insurance (Canada/ US/ other countries):

Packages are not insured by default, but an insurance option is available. Please contact us PRIOR to placing an order for a quote of the insurance. Insurance cannot be added once the package is shipped.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. MimiScrubHats is not responsible for delays due to customs clearance.

Please provide an accurate shipping address:

Please make sure the address provided is accurate and deliverable. MimiScrubHats is not responsible for undeliverable packages or checking the address accuracy.

If the package gets returned to us due to an inaccurate or undeliverable address, customers are responsible for the reshipping fees. Reshipping fees include re-ship postage and a return fee charged by the shipper.

Lost parcels:

Once the package is shipped, MimiScrubHats is not responsible for lost or stolen package. MimiScrubHats will gladly help you by providing any information available regarding the package; however, MimiScrubHats will not reimburse you for any lost, stolen, damaged, or undeliverable parcels. 

Local pick up:

Currently MimiScrubHats does not offer local pick ups.